Privacy Policy

Privacy Policy

Introduction

Welcome to https://psychologist-sutherland-shire.thebestlocalpro.com (hereafter referred to as “our website” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we handle the personal data of visitors and users engaging with our services, adhering to international standards and local regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the psychologist-sutherland-shire brand. It is important to be aware that this Privacy Policy does not extend to external platforms, apps, or services linked from our site, which have their own privacy notices and are governed by separate policies.

Processing Activities

This policy becomes effective when you engage with any of the following activities:

  • Utilizing our applications and online services as an authorized user.
  • Visiting and interacting with our website.
  • Subscribing to receive communications such as newsletters, emails, phone calls, or text messages from us.

Personal Data Collection

We collect a range of personal information for various reasons, including:

Account and User Information:

  • Username or unique identifier
  • Contact details (email, phone number)
  • Address

Payment and Financial Details:

  • Payment method information (credit/debit card numbers are not stored)
  • Transaction history
  • Billing address

Purchase Data:

  • Purchase history and order details
  • Products or services acquired

Device Identifiers:

  • Mobile device model, OS, unique identifiers

Location Information:

  • GPS coordinates when using location-based services

Feedback and Reviews:

  • Responses to surveys and feedback forms
  • Product reviews

Social Media Interactions:

  • User profiles and bios from social media platforms (if linked)
  • Engagement data (likes, shares)

Product Interaction Data:

  • Pages visited on our website
  • Products viewed or added to a cart
  • Purchase behavior and preferences

We gather this data through direct user input, interactions with our services, and automated tracking technologies. Additionally, third parties may share personal information about you, respecting their privacy policies.

Cookies

Cookies are small text files placed on your device by our website for various purposes:

  • Strictly Necessary: Essential for navigation and functionality, ensuring a seamless user experience.
  • Preferences: Remembering user preferences to enhance the browsing experience.
  • Analytics: Tracking site usage to measure performance and optimize content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including legal compliance and record-keeping requirements. Once the purpose has been fulfilled or when data is no longer needed, we securely delete or anonymize the information.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

  • Encrypting sensitive data both in transit and at rest.
  • Engaging reputable third-party processing partners who adhere to strict privacy standards.
  • Regularly testing and updating our security measures to protect against evolving threats.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect or store personal data from children in that age group.

Your Rights (Data Subject Rights)

Depending on your location, you have specific rights regarding your personal data:

  • Access: Retrieve and review the data we hold about you.
  • Rectification: Request corrections if your information is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Data Portability: Receive a copy of your data in a commonly used, machine-readable format.
  • Object: Object to the processing of your data based on legitimate interests or consent.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights, please contact our Data Protection Officer via the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

Our team is dedicated to addressing your concerns and ensuring a transparent and secure online experience.